What MFB collects
MFB may collect the following information:
- Members full name
- Members contact information including phone number, email address and home address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or promotions
What MFB does with the Member information gathered
MFB require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- MFB may use the information to improve its products and services.
- MFB may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, MFB may also use your information to contact you for market research purposes. We may contact you by email, social media, phone, or mail.
- MFB may use the information to customise the website, prices, packages and special offers according to your interests.
MFB are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Managing cookies Cookies help us identify your device, performance of typical actions on this website or when you are logged in to specific secure zones. We use strictly necessary and functional cookies to enable you to move around the site and to provide basic features. Tracking and performance cookies are used to provide a better overall user experience.
1. Strictly necessary cookies
Some cookies are strictly necessary in enabling you to move around this website and use its most basic features. Without these cookies, for example, you would not be able to login to secure zones or keep track of your online shopping cart. These cookies can’t be disabled.
2. Tracking and other optional cookies
We use performance and tracking cookies internally to enable us to provide you with a better user experience. Information supplied by these cookies helps us understand how our visitors behave on this website, track unique visitors or time spent on the site, and on different web pages so that we can improve how we present content to you.
Enable Cookies: Yes
Links to other websites
The MFB website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected].
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the General Data Protection Regulation (GDPR). A small fee will be payable. If you would like a copy of the information held on you please write to My Fitness Boutique Limited, West Heath Yard, 174 Mill Lane, West Hampstead, London, NW6 1TB. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
GDPR privacy notice
MFB will disclose your personal data to our service providers, including MindBody UK, which supplies our cloud business management platform and booking apps. MindBody is also subject to certain obligations with regard to the security of your personal data processed via the booking app. However, your rights, as set out in this privacy statement in relation to your personal data processed through the MindBody platform are owed to you by us, and you should contact us via [email protected] if you have any queries in relation to the use of your personal data through MindBody Ltd., One New Change, 2nd Floor, London, EC4M 9AF.